If for any reason you are dissatisfied with your purchase you may return it within 30 days for a full refund of the price paid plus the original shipping charges. All we ask is you give us an opportunity to discuss whatever issues you are having and see if we can resolve them. Then, if … Read More Here
What If the Tag is Out of Range?
As with any 2-way radio system, Marco Polo has limited range. In excellent conditions the range can be up to 2-miles but in suburban neighborhoods, rough terrain or forests, the range can be considerably less. If the tag is out of range of the locator when you begin searching, you can walk or drive around … Read More Here
Do I Need Cell Service to Use Marco Polo?
No. Because Marco Polo uses only its own radio signals, it does not need cell service, a clear view of the sky for GPS reception, Wi-Fi, Bluetooth or any other external service or device to operate. It will work, literally, anywhere on earth.
Can I Get An Alert If I Am In the Garden Or At the Store?
There are two available accessories that can be used to extend the locator’s boundary warnings: The first is an External Alarm Unit. This small, battery powered unit plugs into the locator and generates a very loud alarm siren that will wake you up or can be heard throughout the house or even in the nearby … Read More Here
Can I Expand My Marco Polo System?
Yes, every Marco Polo locator can be “paired” to a maximum of 3 tracking tags. These tags can be a mixture of any of the available types for dogs, cats, RC aircraft, drones, model rockets and more. In addition there are a range of Accessories for Pet Systems and Drone Systems and replacement parts available … Read More Here
How Can the Battery Life Be So Long?
Other products rely on GPS receivers and Cellular radios, both power hungry technologies. Using patented technology, Marco Polo tags can run for as long as six weeks on a charge, depending on the operating mode. Most importantly, Marco Polo gives you up to 2 weeks to find a lost tag, compared to a GPS/Cellular based … Read More Here
How Does Marco Polo Work?
Marco Polo is a self-contained 2-way radio system, like a walkie-talkie. When in Track mode, the handheld Marco Polo locator sends a signal to the “tag” you place on the item to be tracked, once every 5 seconds. Each time the tag on the pet “hears” the signal from the locator, it responds with a … Read More Here
How Accurately Can I Track a Marco Polo Tag?
While Marco Polo does not show the tag’s position on a map, it does guide you to the exact position of the tag through its homing display. Whether the tag is attached to a cat that is hiding in the bushes or a Drone that is lost in a corn field, the Marco Polo locator … Read More Here
Are There Any Monthly Fees or Other Costs?
Are There Any Monthly Fees or Other Costs? No. There are no service fees or SIM card costs and no batteries to replace (Marco Polo uses long-life rechargeable batteries). The purchase price is all you pay – ever. Over time, Marco Polo is the most economical tracking and monitoring solution available.
What Is Marco Polo’s Range?
Marco Polo works up to 2 miles (3.2 km) in line-of-sight situations. Expect approximately 1/2 mile to 1 mile (.8 to 1.6 km) in mildly rolling terrain with moderate vegetation. Your individual performance will depend on the specific conditions in the area of use, such as terrain, vegetation, and obstructions. If your drone is beyond … Read More Here